Frequently Asked Questions

General Questions

Iconic Templates™ offers unique, high-performance website template solutions with a strong emphasis on premium quality and inclusivity. Our templates cater to diverse needs while supporting the BIPOC community. Check out our story here.

Access is via our website shop or pricing plans. Sign up for our free templates, shop for template themes, or choose a plan to explore our extensive template library.

No, we do not offer a free trial or refunds. However, we do offer free WordPress Block Patterns here with limited access to our Uni-Blocks templates and standard email support. You can also try our templates on a demo WordPress site here.

Our templates are universally compatible and designed to work seamlessly with WordPress.org (plugins: Kadence Blocks, Fluent Forms, FluentCRM, SureTriggers, Cartflows), Figma, and Canva.

Template Usage

Installation guides are provided with each template, ensuring easy setup without technical expertise.

Yes, customization is a key feature. Adjust colors, fonts, and layouts to align with your brand identity.

All website templates are optimized for mobile responsiveness, ensuring a seamless cross-device experience.

No coding knowledge is necessary. Our templates are designed for user-friendliness.

Subscription and Pricing

Our free Uni-Blocks: Essentials Library offers basic WordPress Block Patterns, community forum access, and standard email support.

The subscription plans include a wider range of template libraries (Uni-Blocks: Conversions Libray, Uni-Forms, Uni-Emails, Uni-Design, Uni-Automations, Uni-Funnels), advanced customization options, priority support, and exclusive content.

We accept major credit/debit cards, PayPal, and other popular digital wallets.

Subscriptions can be canceled in your customer my account area at any time without hassle. You will retain access to your template libraries until your subscription ends at the date of your renewal period and you will not be charged again. We do not offer refunds. Review terms here.

Support and Assistance

Reach out via our support portal , email, or community for prompt assistance and help.

Our Facebook Group community is a safe space for users to share insights, seek advice, and showcase their creations with our templates.

Support tickets are typically addressed within 24 hours Monday – Friday 9 am – 5 pm EST.

Updates and Features

User suggestions are welcome and influential in our updates and roadmap.

Regular updates are made to ensure our templates stay current with design trends and technological advancement. You can review our changelog here.

Technical Requirements

Basic internet access and a modern web browser are sufficient. Our templates are designed to be resource-efficient.

Our templates are compatible with standard web hosting platforms, offering flexibility in your hosting choices. We do have recommendations that you can find here.

Compatibility and Integration

We offer specialized templates for WordPress.org which is compatible with e-commerce plugins such as SureCart and WooCommerce, ensuring seamless integration and optimal performance for online stores.

Our templates support integration with a wide range of third-party WordPress.org plugins such as Kadence Blocks, Fluent Forms, FluentCRM, SureTriggers, Cartflows, and more.

Documentation will be available soon, providing detailed guidance for all template usage and support.